Terms of service

Last updated: 9th Nov 2025.

Welcome to Gigi and Saa.
These Terms of Service (“Terms”) govern your use of our website and your purchase of products from us. By visiting or shopping on our site, you agree to these Terms. Please read them carefully.

1. About Us

Gigi and Saa is a Jaipur-based ethnic wear brand offering handcrafted, contemporary and traditional apparel for both men and women.
Our products are designed with care, reflecting India’s cultural artistry through a modern lens.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using this website under the supervision of a parent or guardian.
  • You are legally capable of entering into binding contracts under applicable law.

3. Use of Website

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Interfere with the website’s operation or security.
  • Copy, distribute, or reproduce content without permission.

We reserve the right to suspend or terminate access for any misuse.

4. Products and Orders

  • All orders placed on our website are subject to availability and acceptance.
  • Product images and descriptions are provided as accurately as possible, though slight variations in color or texture may occur due to lighting or screen settings.
  • We reserve the right to cancel or refuse any order at our discretion.

Your order is confirmed only when you receive an official order confirmation email from us.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payment must be completed at checkout using our supported payment options.
  • You are responsible for any bank charges or currency conversion fees.

We reserve the right to modify prices or correct pricing errors at any time.

6. Shipping and Delivery

  • Orders are shipped as per our Shipping Policy.
  • Delivery times may vary depending on location and courier services.
  • We are not responsible for delays caused by third-party logistics, natural events, or circumstances beyond our control.

7. Returns and Refunds

  • We accept returns within 7 days of delivery if the item is unused, unwashed, and in its original packaging with tags intact.
  • Returns and refunds are processed as per our Return & Refund Policy.Customized or sale items may not be eligible for return.

8. Intellectual Property

All content on this website - including text, images, designs, graphics, and logos - is the property of Gigi and Saa or its licensors.
You may not copy, reproduce, distribute, or modify any material without prior written consent.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
  • Our total liability for any claim shall not exceed the total amount you paid for the order concerned.

10. Force Majeure

We will not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, or government restrictions.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

12. Changes to Terms

We may update or modify these Terms at any time.
The revised version will be posted on this page with a new “Last updated” date.
Continued use of our website implies acceptance of the revised Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:
Email: gigiandsaa@gmail.com