Shipping policy
At Gigi and Saa, we aim to deliver your order to you as quickly and safely as possible.
Each piece is carefully packed and dispatched with attention to detail.
Processing Time
- All orders are processed within 2-4 business days after payment confirmation.
- During festivals, sales, or special launches, processing times may be slightly longer.
- You’ll receive a confirmation email with tracking details once your order has been shipped.
Shipping Duration
- Domestic (within India): Orders are typically delivered within 5-8 business days after dispatch.
- International: Orders may take 10-15 business days, depending on location and customs clearance.
Please note that delivery timelines are estimates and may vary due to external factors such as courier delays or regional restrictions.
Shipping Charges
- Shipping charges, if applicable, are displayed at checkout before you complete your order.
- Occasionally, we offer free shipping promotions - keep an eye on our announcements.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can use this number to track your order on the courier’s website.
Incorrect Address or Non-Delivery
Please ensure your shipping details are correct before confirming your order.
Gigi and Saa is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
If your order is returned to us due to a delivery issue, we’ll contact you via gigiandsaa@gmail.com to arrange re-shipment.
Damaged Packages
If your package appears damaged on arrival, please take a photo and contact us at gigiandsaa@gmail.com within 24 hours of delivery.
We’ll assist you promptly with a replacement or resolution.
Contact Us
For any questions or assistance regarding shipping, please write to gigiandsaa@gmail.com.
Our team will be happy to help.
We’ll assist you promptly with a replacement or resolution.